❓ Frequently Asked Questions (FAQ)

We have compiled the questions frequently asked by our guests. Below, you can find answers to your questions about our hotel.

1. 🛏️ What factors affect room prices at Sunway Club Hotel?

   Our room prices may vary depending on the season, room type, duration of stay, and special promotions. To get information about prices, you can fill out our reservation form or contact us.

2. 📅 What are the check-in and check-out times at Sunway Club Hotel?

   Check-in Time: 14:00
   Check-out Time: 12:00
   You can notify us in advance for early check-in or late check-out requests by contacting our hotel, but these requests may vary depending on hotel occupancy.

3. 🍽️ Is there food service at the hotel's restaurant and bar?

   Yes, Sunway Club Hotel's restaurant and bar serve throughout the day. Breakfast is served as an open buffet, while you can choose from our à la carte menu for lunch and dinner.

4. 🏖️ How far is Sunway Club Hotel from the beach?

   Sunway Club Hotel is just a 2-minute walk from the sea. You can easily reach Marmaris' popular beaches from our hotel.

5. 🚗 How can I get to the hotel?

   From Dalaman Airport, you can reach our hotel by taxi, HAVAŞ shuttle services, or private transfer options. A taxi ride takes approximately 1 hour.

6. 💳 How are payments made?

   At our hotel, you can pay by credit card, cash, or online payment options. You don't need to make a payment during reservation, but you can pay during check-in.

7. 🐾 Do you accept pets?

   Unfortunately, Sunway Club Hotel does not accept pets. However, we can recommend pet-friendly hotels nearby.

8. 🏨 Can I have early check-in or late check-out?

   Depending on room availability, early check-in or late check-out requests can be made before reservation. Additional charges may apply, but these services may vary depending on hotel occupancy.

9. 💻 Is there free Wi-Fi access?

   Yes, our hotel offers free Wi-Fi service. Fast internet access is available in all rooms and common areas.

10. 🏖️ What can I do around the hotel?

    Within walking distance from Marmaris city center, there are many restaurants, bars, shopping centers, and entertainment venues. Additionally, you can get information from our hotel about activities such as boat tours, nature walks, and jeep safaris.

11. 📞 How can I contact you?

    You can reach us by email or phone:
    Email: info@sunwayclubhotel.com
    Phone: +90 544 113 18 48
    WhatsApp: +90 544 113 18 48

12. 🌐 Can I make a reservation through the website?

    Yes, you can make online reservations through our hotel's website. For detailed information about prices and room availability, you can visit our reservation page.

13. 🏊 Is there a swimming pool at your hotel?

    Yes, Sunway Club Hotel has an outdoor swimming pool. The pool is regularly cleaned for our guests to enjoy throughout the day. Sun loungers and umbrellas are also available by the pool.

14. 🧘 Is there a gym or fitness center at the hotel?

    No, unfortunately our hotel does not have a fitness center. Guests who want a healthier holiday can visit gyms in Marmaris city center.

15. 🌟 Do you offer spa or massage services at your hotel?

    Unfortunately, we currently do not offer spa or massage services at our hotel. However, you can get information from our reception about nearby spa centers.

16. 👶 Do you have services for children at your hotel?

    Yes, Sunway Club Hotel has facilities suitable for families with children. We offer special menus for children, play areas, and baby cribs. Additionally, there are water parks very close to our hotel.

17. 🏞️ Are there natural areas to visit around the hotel?

    Yes, wonderful natural areas such as Marmaris National Park are just a few kilometers from our hotel. It's a perfect place for nature walks and picnics. Also, unique sea view spots like Amos Bay around the hotel are open for exploration.

18. 🌞 Is the hotel open outside of the summer season?

    Yes, Sunway Club Hotel operates all year round. We continue to offer comfortable accommodation options and services for guests visiting outside the summer season.

19. 🎉 Can special events or wedding organizations be held at your hotel?

    Yes, our hotel has spaces for weddings, engagements, parties, or special events. We work with our professional organization team to provide our guests with an unforgettable event experience.

20. 🏅 Are there smoking areas at the hotel?

    Our hotel has non-smoking areas. However, there are designated smoking areas in outdoor spaces. Please consult the hotel management about this matter.

21. 🏠 Can I receive document delivery or courier service in my room?

    Yes, our hotel offers courier and document delivery services. You can receive or send your documents or packages through the reception.

22. 🚕 Do you provide hotel transfer service?

    Yes, Sunway Club Hotel offers airport and city transfer services. Please contact our hotel in advance for private transfer reservations.

23. 💬 Do you offer language support at your hotel?

    Yes, at our hotel we provide service in Turkish, English, and German. Our team members are continuously trained to assist in other languages as well.